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Greater China is a manufacturer and importer of custom OEM product. Founded in 1995, the company has enjoyed steady growth and demand for high-quality, high-value import services. Our experienced staff and tested network of manufacturing partners find the best fit for your project. Specializing in several product categories, Greater China sources product needs as simple as printed toy stickers, to as complicated as detailed injection molded OEM components used in manufacturing. Once the correct product-manufacturer relationship is determined and established, we utilize our detailed 20-step protocol to manage all facets of production. No need to worry about quality control, product safety, CPSIA compliance or the hundreds of details entailing an import project. Greater China manages these key aspects for you! Once your shipment leaves the factory our global logistics team and in-house customs brokering ensure timely, seamless delivery. We provide the Ultimate Importing Experience! And we back this claim with a 30-Day product guarantee on all orders delivered.
Our vision is to be the premier supplier in the promotional and consumer products industries by providing product leadership, superior value and unparalleled customer support. To this end our mission is to create and nurture partnerships that significantly reward our clients, suppliers, and Greater China. Essentially we strive to create win-win relationships in all our operations and transactions.
Our sales team was hand picked from experienced representatives within the Promotional and Consumer Products Industries. With years of experience our Account Executives understand the demands and expectations of customers and work to develop solutions that address the complex challenges that are inherent in most custom import orders. Throughout the sourcing, production and delivery stages, Account Executives partner directly with clients to form a consistent, dedicated contact point of communication. Since Greater China is a domestic company, communication is timely and specific to each client's project and needs. Our goal is to provide an accurate quotation on most projects within 24 to 48 hours and we boast a 24-hour response policy on any inquiry so clients are never left waiting on information.
Our production department consists of both Sourcing and Project Management teams. Our Sourcing team utilizes their extensive knowledge of the Chinese manufacturing industry to provide fast and accurate pricing and production quotations. Due to the volume that Greater China provides, our Sourcing team is able to specialize by key product types. This allows for better insight into the nuances of the products our clients seek and stronger factory direct partnerships. This translates to orders delivered as promised. Our Product Managers are bi-lingual and western educated, permitting them to effectively bridge the language and cultural gap between the expectations and demands of our customers and capabilities of the factory.
Our logistics team brings extensive expertise in both ocean and inland shipping as well as managing projects though the customs process. Drawing from a network of vessel and air providers, our logistics team offers tracking capability as well as problem resolution and customer support. Should clients desire to have product delivered to door, need short-term warehousing or fulfillment services, Greater China can coordinate this seamlessly with a variety of experienced providers. Our knowledge of duty rates is not only helpful in pricing import product, but our expertise on custom requirements and processes can assist you in designing your product to minimize aggravating and costly delays at port.
Enabling Greater China to effectively serve clients in a true win/win partnership is the primary mission of our management team. Each brings talents, experience, expertise, and commitment to reinforce the decision to make Greater China your trusted import partner. The company's "customer first" philosophy hinges on the integrity Greater China brings to all our clients and suppliers. With this in mind, Greater China has implemented a range of quality assurance and quality control protocols as well as established a 30-Day Product Guarantee program to insure we reduce the risk of the importing experience and offer the highest quality value.
We reduce the risk of importing through an extensive 20-step product development process, product testing protocol and quality control program. Our China team conducts both inline and final inspections on every project we produce and evaluates existing and potential new manufacturing partners on a regular basis. Greater China works directly with independent testing labs to certify product safety and compliance with Consumer Product Safety Commission (CPSIA) standards and Proposition 65 requirements. You can rest assured that your product is compliant amid the maze of new and ever-changing safety regulations.
Speed, quality and value—that's what most clients want from import. Yet we feel reliability and integrity are equally important. Although Greater China imports product, the company really is a "service" business. We stand behind each order we manage and deliver and back this with a 30-day written guarantee of satisfaction to our clients; your project will be right at our cost. It's a worry free guarantee!