Debunking the 4 Most Common Myths About Importing From China

Working with China to manufacture goods has afforded distributors in the U.S. countless advantages in the promotional and consumer products arena. But importing from China doesn’t come without stigma, which is why we’ve called in our resident Import Executive, Mark St. Peter, to debunk a few common myths and misconceptions that surround importing from China.

At Greater China, we have longstanding relationships with a multitude of trusted manufacturers overseas, allowing us to provide our customers with high volume, custom products to give you that competitive edge. While some negative assumptions might in fact ring true when working with other suppliers or importing by yourself, those assumptions fall flat at our front door. At Greater China, we take every step necessary to ensure projects are done right, every time, so you can rest easy knowing that your project is in good hands.

Today we’re challenging the most common myths about importing, let’s take a look: 

1.    Myth: It’s Slow

Fact: Sourcing overseas comes with inherent risk, with timeliness often a main concern. But as Mark explains,“Greater China has a twenty step process to ensure on-time delivery. We work with you on your timeline to ensure your products arrive when you need them. Our years of experience translate to speed, quality, and value. We work closely with you to evaluate different options for delivery, including both ocean and air.”

2.    Myth: The Quality Will Suffer

Fact: “There is risk working with overseas manufacturers. There is often concern that quality will not match client expectations or “production” quality will be different from what was approved in sampling. Add to this, terms of payment usually require full payment up front because most manufacturers   just want the money wired before shipping product. This means that when the money’s gone, that’s that. You hope that the product is right, but if it’s not, it’s not like they’re going to give you a refund,” explains Mark.  

With Greater China, this risk is managed through longstanding partnerships with the partner factories we work with. We stand behind our product in the form of a 30-day product guarantee, meaning that if we don’t deliver on the quality we promise, it’s on us. Our project managers are bilingual and western educated, permitting them to effectively bridge the language and cultural gap between the expectations and demands of our customers and capabilities of the factories.

3.    Myth: The Products Aren’t Safe

Fact: When it comes to importing from overseas, product safety and compliance is always a priority.“There is a protocol for every project that comes through our door to make sure products are tested and pass compliance standards,” explains Mark. “And there is a responsibility on our part to be aware of who our suppliers are and what the requirements for specific product classifications are.”

Over the past 20 years, we’ve honed our practice to make sure we are always in compliance with the constantly changing regulations, rules, standards, and legislation of importing. Greater China also has a Manager of Product Testing and Compliance that assigns a testing protocol to every order we take and oversees the testing and compliance process. This removes a great burden for our clients.

4.    Myth: China Has Poor Working Conditions

Fact: Unsafe environments and exploited workers are often associated with work done overseas. But at Greater China, we have a rigorous QA program and utilize our Shanghai office to evaluate potential new vendors for standards, capabilities, and compliance with applicable worker standards. We also use independent testing partners to evaluate vendors. Our number one priority is always a safe and compliant product!

Since 1995, we have worked tirelessly to develop best practices and cultivate a tested network of partners to make the importing process run as smoothly as possible for our customers. If you have any questions about the nature of our processes, contact us today!